Responsibility, Concern, and the Power of a Third Party

Adding a third party to any transaction can have any number of interesting effects on how things work out. In an ideal situation, a third party can act as a facilitator, making certain that details work out in everyone's favor — so much so that it becomes a no-brainer to have a third party on hand to make sure that everything happens smoothly.

At Drs. Johnson and Risbrudt's office, we believe that there are some ways in which having a third party responsible for things is enormously beneficial to our patients. We always acknowledge that we're responsible for everything that happens inside these walls, and we work hard to keep our clients foremost in our minds — but there are some things that are better placed in other people's hands.

For example, we don't do the maintenance and sterilization of our own equipment anymore. Not because we disliked the task, and not because we're lazy or even that we had any problems in the past — but simply because having equipment that is clean, fully-functioning, and ready to use is important enough that we feel like we should have someone assigned to the job full-time.

Equipment cleaning and sterilization isn't the only job we outsource to other companies, either — we have experts come in and refill our bathroom soap beakers, clean our front door mats, and so on as well. We choose to leave those details in the hands of people that are professionals in their respective fields, because it lets us focus on the things that matter most — serving you.

Just like taking responsibility for your child sometimes means hiring a baby sitter, or taking responsibility for your home sometimes means hiring a painter, taking responsibility for your patients sometimes means hiring experts to take care of the details that help make our office a healthier and friendlier environment.