Monday, March 26, 2012

Why a Family-Oriented Dentist Matters

One question that a lot of young couples never ask themselves when they first realize that they're going to be transitioning from couple to family is "what do we do about dental care?" They've already got a lot going on, and oral health at that age isn't often dire enough to be an everyday concern. But they'll realize one day soon that a family-oriented dentist that can handle both spouses (spice?) as well as the children is an invaluable resource.

Why?
First, consider your children. If you choose a young and able dentist, you could potentially be setting up your child with a lasting relationship that will carry them into their adult years. This has several benefits -- not only will your child get to have a dentist that they respect, but also one who knows their oral health inside and out (no pun intended).

Second, consider the benefits of a dentist that is quite well-practiced in the basics. A family-oriented dentist that is accustomed to doing cleaning, fillings, x-rays, and simple extractions can take care of those basic operations more quickly and less expensively than a specialty dentist who spends most of his time working on more complex cases.

Third, consider the impact on your schedule. If you have to arrange for separate appointments for every member of your family at different dentists, you're going to spend a lot of unnecessary time working everyone's schedules around those appointments. Having a single afternoon when everyone can get their teeth taken care of is much more affordable in terms of time.

The Best Reason to Seek Out A Family Dentist
The thing that separates a family-oriented dentist from a run-of-the-mill dentist is a simple change in focus, from the dentistry itself to the people being dentist-ed. If you have a young one or an adult that's afraid to go to the dentist for whatever reason, a family-oriented dentist is the right person to make a beeline for. Family-oriented dentists concentrate on their people skills and on helping people overcome this fear -- and that focus is what makes them perfect for dealing with families of all sizes.

If you've got a frightened child of any age who needs to get in to see a dentist, call Dr. Johnson's office for an appointment today.

Monday, March 19, 2012

Family Dentistry vs. Children's Dentistry

Truth be told, when you get into the technical details, most dentists can handle the typical child's dental needs -- and many dentists advertising themselves as 'children's dentists' will still send your child to a pedodontic specialist if they come up with an oral issue that requires special child-specific treatments.

So what's the difference between a family-oriented dentist and a children's dentist? The answer is that it's almost entirely in the gift-wrapping. If you walk into a dental office and find pastel wallpaper, Sesame Street toys bolted to the walls, and Highlights for Children on every desk, you've found a children's dentist. If you walk in and encounter a light and breezy atmosphere with a nice central table bedecked with Sports Illustrated and Home and Garden, you've probably found a family-oriented dentist.

In short, a family dentist will treat the entire family -- not just in the chair, but from the moment you walk in the door. You'll find that the waiting room is just as pleasant for you as it is for your child, and that the dentist will be just as comfortable talking in adult terms with you as he is explaining things monosyllabically to your toddler.

Similarly, a children's dentist will tend to have a schedule that makes room for school, but doesn't particularly move around your work schedule. A family-oriented doctor will tend to have normal business hours during school time, but will make up for the interruption by transitioning smoothly from your appointment to your child's to your spouse's all in one block so that you can all get back to your lives.

At Dr. Eric Johnson's office, we practice family-oriented dentistry, not children's dentistry. Dr. Johnson can and does work on children on a regular basis, but it's not something he concentrates on exclusively. It's better to be able to serve the entire family in one place than to have a place to take the kid and a different place to get your dental work done.

If you're not certain that your kids would be comfortable in a family-oriented office rather than a children-specific one, we offer you our invitation -- drop by and see for yourself; it's the only way you'll know for sure.

Monday, March 12, 2012

What Does It Mean to be 'Family-Oriented'

There are several different kinds of dentist. Not only do you have the classical medical divisions of oral surgery, orthodontics, periodontics, prosthodontics, endodontics, and pedodontics, but there are also different kinds of simple everyday 'DDS' dentists. You have your dentists that thrive on serving single clients with high-end demands and matching purse strings, your dentists that specialize in Medicare clients with the most basic needs, and you have family-oriented dentists that handle the bulk of American dentistry.

But what does it mean to be family-oriented? Here at Dr. Eric Johnson's office, we have a simple policy: if it makes a family's life easier, it's family-oriented -- and we strive to be family-oriented in all aspects of our work.

Your Time Is the Best Time
The leading challenge faced by the modern family, of course, is time management. Our office is open 7am two days a week, and 8am two days a week so we can take care of most children's dental needs in time to get them off to school in the morning or after school. For extraordinary circumstances, contact Dr. Johnson about an off-time appointment.

Trust and Communication
The foundations of any relationship from true love to that one between a dentist and his client, trust and communication are critical, and these are two things Dr. Johnson's office holds in high regard. Our goal is to ensure that you always know what's going to happen next -- both yours and our responsibilities to each other going forward. And suffice it to say, we pride ourselves on being trustworthy: if we tell you something, unless a true disaster occurs, it will happen.

Handling Your Issues
Of course, you can't be family-oriented if you can't deal with the problems that a typical family is going to bring you. That means more than just typical dentistry, because the 'typical' family needs more than just a yearly scrubbing and the occasional retainer these days. Your son or daughter expects to be able to look perfect for her prom, and there's no reason you should have to go to a special dentist to make it happen. At Dr. Johnson's office, we offer aesthetic, implant, and general dentistry to provide the full range of needs your family is likely to come up with across their lifetimes.

Are we a family-oriented dental office? We're certainly doing everything in our power to make it so. Drop by for a chat and find out for yourself!

Tuesday, February 28, 2012

38 Years in Orange County and Giving Strong

For the last thirty-eight years, our office has provided the most cutting-edge proven services available to our clients here in Orange County. Dentistry is a frequently-changing field, and there are always a variety of experimental treatments on the horizon. As a doctor of dental surgery, Dr. Eric Johnson keeps his office up to date about the latest options and is constantly training in ultramodern techniques.

Here's a small sampling of the services we offer today that simply didn't exist when this office opened back in 1975:

* Porcelain Veneers:
beautiful tooth-colored surfaces that simply bond into place right over your natural teeth, veneers are the instant way to a perfect smile no matter how bad your teeth look.

* Invisible Fillings: by using tooth-colored resin rather than toxic mercury or soft silver, you can take care of your cavities without losing any of your mouth's beauty.

* Gum Recontouring: If you have a smile that's just as much gum as it is tooth, you can benefit from gum recontouring. We take your gums and move them upward (or downward as is necessary) to expose more of your natural teeth, making your smile broader-looking and more beautiful.

* Titanium Implants: No more taking out your dentures at night — or having them fall out by accident. With dental-grade titanium bonding your dentures, bridges, or custom crown to your jawbone, they're sure to stay put perfectly.

* Laser Dentistry: The cutting edge of oral hygiene, laser cleaning is thorough, fast, and effective. Gum disease can be fought using laser light and an antimicrobial solution in combination to have you walking out in no time, with no powdery after-feel in your mouth.

Of course, these are only the beginning of the story. Not only does our office have a 38-year legacy of keeping current with dental techniques, but we maintain an ultramodern office and back office as well. From our assertive and knowledgeable financial coordinator who has no problem talking down a hesitant insurance provider to our extraordinarily competent office manager who keeps everything running like buttered silk around the office. Our specialist team keeps up on the latest developments in their fields as well.

Come visit us and we'll be happy to show you what thirty-eight years of constant improvement and advancement can do for a dental office — and for its patients.

Friday, February 24, 2012

38 Years of Community Service: A Dental Dream Team

You might not generally think of community service as a reason to choose one dentist over another — but when you're in the OC, you have to choose between a few different dental offices that all have good reasons to call themselves "the best". None of them are going to be anything less than amazing when it comes to serving you. You won't find many 'fly-by-night' tooth-crackers in Orange County. But that doesn't mean that they're all the same, either.

Take mine, for example. I'm Dr. Eric Johnson, and I'm quite proud to be the latest dentist to work at our office with a thirty-eight year history of service to the OC community and the world abroad as well.

You can find several dentists in the OC that offer amazing resumes. But you'll only find one with my record of service. Whether it's donating thousands of dollars to the San Clemente Boys and Girls club or taking USC dental students to perform pro-bono dentistry for the populations of El Salvadoran villages, I have always prided myself on my connection to my community and my world.

When my wife first saw the world's tallest man, Sultan Kosen, on a television special, she told me unhesitatingly that she felt for the man. His overactive pituitary gland made his body grow uncontrollably and resulted in crippling problems in many parts of his body — including his teeth. I as well as a small group of specialists and labs provided the man with a full-scale surgical and cosmetic smile makeover. He left smiling — and able to properly chew his food; a first for the eight-foot giant of a man.

There are no words to describe the feeling I get when I'm able to help another human being. I have it written on my website, on the walls of my office, and on the inside of my heart: I believe that I exist to help others have a better life. Being the most recent face of a practice with a 38 year legacy of service has given me plenty of opportunities to prove that maxim over and over again.

Monday, February 20, 2012

The 38 Year Difference: Part II

So, the first part of this duet — The 38 Year Difference Part I — started to describe what it's like to have a dental clinic that has decades of customer service experience under it's belt. Our mental tour had just arrived at the high-tech VIP consultation room, where Dr. Eric Johnson was just asking you what we wanted out of your smile. You tell him you're interested in veneers.

As he listens carefully to your answer, Dr. Johnson takes notes, and starts to sketch. He takes measurements of your face, jaw, and teeth. He takes a mold of your teeth, and starts to make adjustments. Within a surprisingly short time, you are presented with a beautiful wax mold of what your new smile will look like. What's more, that same mold is used to apply a temporary veneer to your smile, so you actually see in the mirror exactly what your new smile is going to look like.

That's what real dental service is like — you know, before you ever commit yourself to the chair, what the results will be when you stand up again. Before you return to the reception area, you express a concern to Dr. Johnson — how much is this going to cost? Can you afford it?

Dr. Johnson directs you to the Business Team. They will listen carefully to your concerns. They will work with you to come up with an option that you are comfortable with. You will know what your financial responsibility is before any dental treatment is performed.

Once the financial side is set to go, the Business Team will confirm your next appointment. If you are scheduled to see our dental hygienist, Marlena, she will greet you and take you back for your dental hygiene appointment. When your hygiene appointment is complete then it is a short wait for your veneer appointment and your smile to be as perfect as it can be.

Do you see what 38 years in the business can do for a dental practice? If you think that's impressive, wait until you see what it can do for you.

Monday, February 13, 2012

The 38 Year Difference: Part I

One of the things that separates a truly quality dentist from just another oral surgeon down the street is detail. Not just attention to detail, but even more fundamentally than that, an understanding of the details that form the basics of a dental experience.

For example, when you come in to Dr. Eric Johnson's treatment room, we don't put you in a beat up old pleather chair and come at you with a giant third-degree-interrogation light. We give you a neck pillow. We put on a soothing aromatherapy scent. We give you an iPod equipped with relaxing music and Bose acoustic noise-canceling headphones. And the chair — is real leather.

You're probably imagining what that's like right now — and you should be. We've spent nearly four decades perfecting our routine with the goal of making you look forward to coming to the dentist. That's what we refer to as the '38 year difference' — the effects of a long legacy of deeply attenuated customer service.

Of Course, it doesn't start and stop with the chair, either. Every aspect of our office, from the wide-open and calming reception area to our modern and inviting VIP consultation room, is designed to show you that you are in good hands. Our six person team includes a full time Registered Dental Hygienist, two Registered Dental Assistants, a Financial Coordinator, and an Office Manager, as well as Dr. Johnson himself. Each one is an absolute professional in their field and has performed minor miracles of dentistry and/or administration in their time with us.

So, imagine again: you walk into a beautiful earth-toned reception room. Brightly colored fresh seasonal flowers greet you atop a glass table that marks the centerpiece of several soft, comfortable chairs. Modern art and a flat-screen television hang on the walls, providing no shortage of captivating visuals. Centered in the reception area there is no glass partition which gives you clear access to the Business Team, Stephanie and Tracey.

Stephanie or Tracey will give you details of your appointment. When Dr. Johnson is ready for you one of his Registered Dental Assistants will take you to the VIP consultation room, where he asks you what you want from your smile.

What happens next? Read The 38 Year Difference: Part II next week to find out!